PDFXCheang collects minimal information necessary to provide and improve our document editing services. This includes:
We use the collected information solely for the following purposes: to process and deliver the document editing features you request, to improve and optimize our platform's performance and user experience, to respond to your support inquiries and feedback, to maintain security and prevent fraudulent or abusive activity, and to comply with applicable legal obligations.
Your uploaded documents are retained only for the duration of your active session or for a brief processing period after you complete your edits. Once you close your session or after a reasonable timeout, all document data is permanently erased from our active servers. Backup systems are purged regularly. Contact information provided through support requests is retained as long as necessary to address your inquiry and for record-keeping purposes.
PDFXCheang does not sell, rent, or trade your personal information or document content to third parties. We may share data only in the following limited circumstances: with your explicit consent, to comply with legal processes or enforceable government requests, to protect the security or integrity of our platform, or with trusted service providers who assist us in operating our infrastructure — provided they agree to maintain strict confidentiality.
We implement industry-standard security measures to protect your information during transmission and processing. This includes TLS encryption for all data transfers, secure server infrastructure with access controls, and automatic document deletion protocols. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
PDFXCheang uses essential cookies to enable core functionality such as session management and file uploads. These cookies do not contain personal identifiers and are necessary for the platform to operate. We do not use marketing or tracking cookies. For more detailed information, please refer to our separate Cookies Policy.
Depending on your location, you may have certain rights regarding your personal information, including: accessing the data we hold about you, requesting correction of inaccurate information, requesting deletion of your data (subject to legal limitations), and objecting to certain processing activities. To exercise these rights, please contact us using the information provided below. We will respond to verified requests within 30 days.
PDFXCheang does not knowingly collect information from individuals under the age of 16. Our services are intended for professional and adult use. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of PDFXCheang after any changes constitutes your acknowledgment of the modified policy.
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact our privacy team:
PDFXCheang Privacy Office
Email: contact@pdfxcheang.com
Phone: +1 202 2455 523
Address: 1250 Connecticut Ave NW Suite 700, Washington, DC 20036, USA
PDFXCheang